Privacy Policy | Lighten Laundry Co

Last Updated: April 2026

Welcome to Lighten Laundry Co. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information:

Name
Email address
Phone number
Billing and payment details
Pickup and delivery address

Usage Information:

IP address
Browser type
Pages visited on our site
Date and time of visits

2. How We Use Your Information

We use the information we collect to:

Provide and manage our laundry services
Schedule pickups and deliveries
Process payments
Communicate with you about your orders
Improve our website and customer experience
Send updates, promotions, or service-related messages (you can opt out anytime)

3. Sharing Your Information

We do not sell or rent your personal information.
We may share your information with:

Trusted service providers (such as payment processors or delivery partners)
Legal authorities if required by law

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. However, no online system is completely secure, and we cannot guarantee absolute security.

5. Cookies

Our website may use cookies to enhance your browsing experience. Cookies help us understand how visitors use our site so we can improve functionality and performance. You can adjust your browser settings to refuse cookies if you prefer.

6. Your Rights

You have the right to:

Access the personal information we hold about you
Request corrections or updates
Request deletion of your information (where applicable)
Opt out of marketing communications

To make a request, please contact us using the information below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Lighten Laundry Co.
Email: hello@lightenlaundryco.com

By using our website and services, you agree to the terms of this Privacy Policy.